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The Wax

May 21, 2004

Earthstink and Time Warner Schmable.

Well, it was nice while it lasted. Time Warner, who is selling Earthlink highspeed, showed up, on time, for their appointment Tuesday. Within minutes I was back. Back to my bloglines, which I agree with George as to it's adquatulance(sic); Back to iChat, back to the iTunes Music Store...back back back...for 30 hours. Wednesday night, the four blinky lights went down to two, and stayed there. So, so sad.

After numerous customer service calls, complaints, pleads, and whimpers they agreed to send out a 'technician' today.

Well, today came and went.

Apparently it's not my apartment that's the problem. It's the wiring outside the apartment. Apparently I need another appointment to put new wiring in. Apparently the 'technician' is not authorized to put in new wiring, so he will have to call the head office to give me a new installation date. Apparently the next installation date isn't until next Thursday. Apparently deadlines won't wait...Apparently.

So, I didn't want you to think that I had lost the writing bug, or that anything terrible had happened to your faithful author. I will post when I can. But next Thursday the revolution begins again. Either that, or another call to 212-619-0900, ext 2, 3, 1, 1, English or Spanish? 1, 2, hang up, 1-800-SCR-EWED.


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